Privacy policy

Privacy Policy

Effective date: June 15, 2026

Garderobe Clothing LLC ("Garderobe," "we," "us," or "our") operates the online store at garderobe.us (the "Site"). This Privacy Policy explains what personal information we collect, how we use and share it, and the choices and rights you have. By using the Site or making a purchase, you agree to the practices described here.

If you have questions about this policy, contact us at support@garderobe.us.

1. Information We Collect

We collect personal information in the following categories. The specific data depends on how you interact with the Site.

Category Examples Source
Identifiers Name, email address, shipping/billing address, phone number, order number You, when you place an order or contact us
Commercial information Products purchased or considered, order history, returns/exchanges You / your transactions
Payment information Payment card data is processed by our payment provider; we do **not** store full card numbers Payment processor
Internet/network activity IP address, browser type, device identifiers, pages viewed, referring URLs, interactions with the Site Automatically, via cookies and similar technologies
Geolocation (approximate) Region/city inferred from IP address Automatically
Customer service records Emails and messages you send to support, and our responses You
Inferences Preferences and interests derived from your activity (e.g., product recommendations) Derived

We do not intentionally collect sensitive personal information (such as government ID numbers, precise geolocation, health data, or biometric data), and we ask that you not send such information to us.

2. How We Use Your Information

We use personal information to:

  • Process, fulfill, and ship your orders, and handle returns, exchanges, and refunds;
  • Communicate with you about your order, respond to support requests, and send transactional messages;
  • Operate, maintain, secure, and improve the Site;
  • Detect, prevent, and address fraud, abuse, and security incidents;
  • Personalize your shopping experience and show relevant products;
  • Send marketing communications where permitted (you can opt out at any time — see Section 7);
  • Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We share personal information with service providers and partners who help us run the business. We do not sell your personal information for money. Categories of recipients:

  • E-commerce platform — Shopify: hosts the Site and processes orders. See Shopify's privacy practices for details.
  • Payment processors: Shopify Payments and PayPal to process transactions.
  • Shipping/fulfillment carriers: USPS or UPS to deliver orders and provide tracking.
  • Analytics providers: Shopify Analytics and Google Analytics to understand Site usage.
  • Marketing/email providers: our email service provider to send communications, where applicable.
  • Professional advisors and authorities: lawyers, accountants, or government bodies when required by law or to protect our rights.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.

We require service providers to use personal information only to perform services for us.

4. Cookies and Tracking Technologies

We and our providers use cookies, pixels, and similar technologies to operate the Site, remember your cart and preferences, measure traffic, and—where applicable—support marketing. Some cookies are strictly necessary; others are optional.

You can control cookies through your browser settings and, where offered, through the Site's cookie controls. Disabling some cookies may affect Site functionality.

We honor recognized opt-out signals where required by law, including the Global Privacy Control (GPC) browser signal, as a request to opt out of "sale" or "sharing" of personal information.

5. Data Retention

We keep personal information only as long as needed for the purposes described in this policy, including to fulfill orders, comply with legal, tax, and accounting obligations, resolve disputes, and enforce agreements. Order and transaction records are typically retained for up to 7 years for tax and accounting purposes. When information is no longer needed, we delete or de-identify it.

6. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your Privacy Rights

7.1 California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights regarding your personal information:

  • Right to Know: request the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of third parties with whom we share it.
  • Right to Delete: request deletion of personal information we collected from you, subject to legal exceptions.
  • Right to Correct: request correction of inaccurate personal information.
  • Right to Opt Out of Sale or Sharing: we do not sell your personal information for money. However, certain analytics/advertising cookie activity may be considered "sharing" or a "sale" under California law. You may opt out as described below.
  • Right to Limit Use of Sensitive Personal Information: we do not use or disclose sensitive personal information beyond purposes permitted under the CPRA.
  • Right to Non-Discrimination: we will not discriminate against you for exercising your rights.

Do Not Sell or Share My Personal Information. To exercise this right, email support@garderobe.us with the subject line "Do Not Sell or Share," or use the Global Privacy Control (GPC) signal in your browser, which we honor.

How to exercise your rights. Submit a request by emailing support@garderobe.us with your name, email, and a description of your request. We will verify your identity before responding, typically by confirming information associated with your order/account. You may use an authorized agent to submit a request on your behalf with proper authorization. We will respond within the timeframes required by law (generally 45 days, extendable once when reasonably necessary).

7.2 Other U.S. State Residents

Residents of certain other states (for example, Virginia, Colorado, Connecticut, and Texas) may have similar rights to access, delete, correct, and opt out of targeted advertising or sale of personal information. To exercise any such rights, email support@garderobe.us.

7.3 Visitors in the EU / EEA / UK (GDPR-style rights)

If you access the Site from the EU, EEA, or UK, you may have rights under the GDPR or UK GDPR, including the rights to access, rectify, erase, restrict or object to processing, and data portability, and the right to lodge a complaint with a supervisory authority. We process your data on the legal bases of contract performance (to fulfill orders), legitimate interests (to operate and secure the Site), consent (for optional cookies/marketing), and legal obligation. To exercise these rights, email support@garderobe.us.

We are primarily a U.S. business serving U.S. customers; if international orders are accepted, data may be transferred to and processed in the United States.

8. Children's Privacy

The Site is intended for adults and is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact support@garderobe.us and we will delete it.

9. Third-Party Links

The Site may link to third-party websites or services we do not control. Their privacy practices are governed by their own policies. We are not responsible for the content or practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above and post the updated version on the Site. Material changes may be communicated through additional notice where required by law.

11. Contact Us

Garderobe Clothing LLC

Email: support@garderobe.us

Mailing address: 8 The Green, STE B, Dover, DE 19901, United States

We aim to respond to all inquiries within 24 hours, 7 days a week.